This store is my favorite ....Faith,Mike entire staff are so friendly and helpful. I am always 100% satisfied when we shop at this Zales
Staff was friendly
Customer service goes above and beyond at this location. I recently stopped into Zales and was helped by a woman named Faith. I don't normally shop at Zales and not only was Faith helpful and knowledgeable but also kind beyond belief. The rest of the staff seemed extremely competent and kind- hard to find customer service that could exceed the standard they set!
I picked my ring up today after sending it off to be cleaned and resized and it came back missing a stone ..........the store clerks were nice but I'm pissed ......its already been 3 weeks without my ring and now I have to send it away again ...........
Zales is a US Jewelry Store based in Bowie, Maryland. Zales is located at 15456 Emerald Way, #C01, Bowie, MD 20716, USA.
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