Recently this place is the worst customer service I've experienced from any bank I've been with. The horrible part is I haven't been able to find a good replacement yet, but they leave you waiting for a half hour even if there are no other customers in the store. I've been waiting on a replacement card for 2 months and every time I go in they tell me they are reordering a new card and have me wait forever to give me a temporary card, then tell me they don't Have the right person there that day to do it. I went in today and the person a s there, and he had nobody waiting on him and still took forever to help me so I walked out
Lora is absolutely fabulous! Her customer service is exquisite! Thank you Lora for being experienced and on top of your job!!!
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Bank Of America Financial Center is a US Bank based in Bowie, Maryland. Bank Of America Financial Center is located at 6880 Race Track Rd, Bowie, MD 20715, USA.
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