Overall, I've always been satisfied with the quality and speed of the repairs they've made on my car.
20 minutes later, an exasperated manager came running in screaming, "no more, no more!" The rep said, "he just needs his tire plugged, will only take 5 minutes!" The manager insisted that the service not be completed and that I could not be helped any more today.
Been going here for about a solid 2 to 3 years now. They work very well on your car, explain in excellent detail what is the issue, and will have it done in a timely manner. They will even go out of their way to make sure the job is done. If you need your car serviced, I would personally say it is the best place to go in the area. Victor and the crew will definitely take care of you.
The manager's tone and lack of customer service ensures I will not soon be back.
Absolutely ridiculous.
I caught a nail on hwy 50 and limped to this service station. The rep behind the counter was extremely helpful, said he was glad I stopped and that I'd be in and out in 30 minutes.
I walked to the lot to find my tire completely flat and proceed to change it myself in front of the service station.
Awesome Awesome experience! I have been coming here about 6 years and Victor(the person in charge) has been honest and has excellent customer service. This shop is not out to rob you. I took my car in for an issue and they told me it could be one thing (which was going to be expensive) but Victor said, let's try this other option first to see if it will solve the problem... And it did!!! and I paid so much less. It is like having a trustworthy relative working on your car. Do not hesitate, this is the place for you!
Don't expect the warm and fuzzies from Victor, the manager. I've rarely had any interaction with the mechanics, However, Victor is efficient and very knowledgeable.
This shop had been keeping my car on the road for the last 5 years. The prices seem fair and I appreciate that he can give you a workup of everything wrong with your car and then help you prioritize it without pressuring you to commit.
Hi, I needed brake pads, and rotors on all four wheels today for a up coming inspection. My current brakes were very rusted due to setting. I wanted to commend the auto mechanics and staff for work I consider excellent. They utilized time management skills with a recognizable love for there trade. I would encourage others to seek their expertise.
Precision Tune Auto Care is a US Car Repair based in Bowie, Maryland. Precision Tune Auto Care is located at 4406 NW Crain Highway, Bowie, MD 20716, USA.
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