B. have staff patrol the area and put the dumbbells back, more than once or twice a day
Worst customer service experience ever! I tried to cancel my membership over the phone and was told I had to come in person. Which was OK. I get that they want to try to talk me out of it. When I arrived in person I asked who I would need to speak to. And I was directed to someone who replied. "I am on my lunch. You will need to come back in an hour". I then requested to speak to a manager and I was then directed back to the same person. I am. Ow trying to contact the corporate office to take it up with them.
A. put a policy in place that makes guests put the weights back and actually enforce this policy
Well maintained, clean, and plenty of machines and weights to handle large crowds. The offer aerobics and spin classes, and have pool workouts available as well. Large, well lit locker rooms, sauna and clean showers in the locker room. A great value for the money.
-Recommendation:
The hours are too short. I don't know what happened.
I'll only mention the negative because everything else is good about the place. The two biggest things that hold this gym back are: 1. No cell service (guess we're stuck buying songs and listening to them over and over).
2. Dumbbells are everywhere and sometimes I'm unable to even find a pair of the weights I need
Great location, well maintained and friendly staff :)
- Recommendation: add in a cell panel or add in high bandwith wifi
La Fitness is a US Gym based in Bowie, Maryland. La Fitness is located at 15401 Emerald Way, Bowie, MD 20716, USA.
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