I came in last week to buy some supplies from Kristy, she is a very good employee who cares
I came in today to do a rental and Kristine was so professional and nice. The property is real clean and so was my unit.
I came in today to do a rental and Kristine was very helpful. She made the process easy and gave me a lot of good suggestions on protecting my items. The unit was nice and clean and ready for me to move in.
The staff members are very professional. I was able to rent a large 10 X 30 unit. The unit was clean, however, the garage door was a bit rusty and somewhat difficult (and noisy) to open. I do not receive any special promotions, like 1st month for a buck, due to the lack of availability on the large units. There is limited parking at the front of the location. The main issue for me is the access hours: 6am to 9pm. I was told that 24 hour access could not be granted under any circumstances due to a new security policy/system.
Today I was evicted from my home and when I came into do my rental Kristine greeted me with a smile and told me everything will be ok. She made my rental process easy and she was very knowledgeable she even helped me put my belongings in my unit. You have a great employee.
Management was receptive to my feedback and I appreciate their commitment to customer satisfaction.
Public Storage is a US Storage based in Bowie, Maryland. Public Storage is located at 5801 Woodcliff Rd, Bowie, MD 20720, USA.
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